20 Miles North Web Design | Last Updated: April 2, 2026
Our Commitment to Accessibility
20 Miles North Web Design is committed to ensuring that our website is accessible to all users, including people with disabilities. We believe that every visitor to our website deserves a full and equal experience, and we are actively working to meet and maintain the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.
Standard We Target
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) Version 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Steps We Have Taken
As part of our ongoing accessibility efforts, we have:
- Conducted a manual accessibility audit of our website pages against WCAG 2.1 Level AA success criteria
- Reviewed and improved alternative text on images throughout the site
- Verified and improved heading hierarchy and page structure for screen reader compatibility
- Reviewed form labels, fieldset groupings, and error messaging for assistive technology compatibility
- Verified that skip navigation links are present and functional
- Installed an accessibility auditing tool to monitor pages on an ongoing basis as content is added or changed
- Ensured descriptive and meaningful link text is used throughout the site
Known Limitations
While we strive for full WCAG 2.1 Level AA conformance, some areas of our website may not yet fully meet all criteria. Known areas we are continuing to address include:
- Certain third-party embedded content or tools may not fully conform to accessibility standards. We are working with our vendors to improve this where possible.
- Some older PDF documents linked from the site may not be fully accessible. Accessible versions are available upon request.
- Decorative images served through third-party page builder components are being reviewed for proper ARIA handling.
Ongoing Efforts
Accessibility is not a one-time project — it is an ongoing commitment. We review our website for accessibility issues on a regular basis, including when new content is published or when significant changes are made to the site. This statement will be updated to reflect the current state of our accessibility efforts.
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing any content, or would like to request information in an alternative format, please contact us:
- Business: 20 Miles North Web Design
- Address: 8308 N Kyle St., Spokane, WA 99208
- Phone: 509-475-1177
- Email: info@20milesnorth.com
- Hours: Monday–Friday 8:00am–5:00pm | Saturday 8:00am–12:00pm
We aim to respond to accessibility feedback within 2 business days. We take all feedback seriously and will work to resolve identified issues in a timely manner.
Alternative Access
If you are unable to access any content or functionality on our website due to a disability, please call us at 509-475-1177 or email info@20milesnorth.com and we will provide the information you need through an alternative method as quickly as possible.
This accessibility statement was last reviewed and updated on April 2, 2026. 20 Miles North Web Design — Spokane, WA